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  The Touchrate Difference
Touchrate Belief
  • Provides interactive touchscreen solutions at the point-of-experience

  • Delivers real-time results and service alerts for immediate service resolution

  • Captures the voice of the customer before they walk out the door

  • Creates an in-store merchandising platform to steer buying decisions

  • Presents a more captivating, more powerful marketing channel

  • Fuels innovation by shaping the evolution of products and services

  • Drives guest satisfaction with a higher standard of service

  • Integrates online and device-driven programs into one core solution

  • Offers a fully-customizable Web-based browser interface

Touchrate
 
itablet   Embracing Smarter Innovation

Touchrate is redefining the art of customer service. We’re a different kind of company, offering an experiential platform that connects you to your guests, promotes an ongoing dialogue at the point of their experience, and builds a deeper foundation of loyalty.

Quality and ingenuity is in our DNA, with a commitment to deliver the smartest and simplest interactive technology in the industry.

Our adaptable Web-based solutions are deployed on the Apple iPod Touch handheld and best-in-class touchscreen devices for tabletop, wall-mounted and freestanding options – giving you the most advanced platform to steer your business.

With Touchrate’s easy-to-use monitoring tools, you’ll be able to drive meaningful improvements in operational excellence, consumer loyalty, sales objectives, service standards, product evaluations, marketing strategy and employee relations. And our proprietary reporting interface ensures you receive more actionable data, more often.