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Touchrate Survey
  The Touchrate Difference
Touchrate Belief
  • Captures the voice of your customers at the point-of-experience

  • Enhances satisfaction through real-time results and service alerts

  • Provides a custom-tailored touchscreen platform

  • Delivers significantly higher response rates than traditional programs

  • Raises your employees to a higher standard of service

  • Arms management with actionable data to steer better decisions

  • Offers convenient touch points without intrusive survey methods

  • Fuels innovation by shaping the evolution of products and services

  • Integrates online and device-driven programs into one core solution

Touchrate
 
itablet   Embracing Smarter Innovation

Touchrate is redefining the art of customer satisfaction. We’re a different kind of survey company, offering an experiential platform that connects you to your customers, promotes an ongoing dialogue at the point of their experience, and builds a deeper foundation of loyalty.

Quality and ingenuity is in our DNA, with a commitment to deliver the smartest and simplest survey technology in the industry.

Our captivating Web-based solutions are deployed on the Apple iPod Touch handheld and best-in-class touchscreen devices for tabletop, wall-mounted and freestanding options – giving you the most advanced platform to steer your business.

With Touchrate’s advanced monitoring tools, you’ll be able to drive meaningful improvements in operational excellence, consumer loyalty, service standards, product evaluations, marketing strategy and employee relations. And our proprietary reporting interface ensures you receive more actionable data, more often.