Our product platform allows you to mine a wealth of customer information at the right time, with the right message – producing the kind of analysis that yields results.
With an expansive collection of touchscreen options, you have the flexibility to capture real-time satisfaction feedback at every touch point of your business, maintaining timely and impulse-driven responses.
And through our proprietary reporting interface, management receives 24/7 secure access into all your feedback results, with custom reporting options that make it easy to translate mountains of data into vibrant, actionable graphics. With Touchrate, it’s never been more intuitive to define business thresholds, trigger special alerts for service recovery or analyze multi-site comparisons. |
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